Jennifer* is a PMP-certified and PMI-ACP-certified project manager, business analyst and technical writer. She has 20+ years of public and private sector experience creating, communicating and managing strategic objectives and deliverables — allocating resources, building, testing and implementing IT systems, then training health and human services agency end-users.

She specializes in project management, technical / business and functional analysis, technical writing, testing and training — producing results for public and private IT service delivery clients. She is an excellent communicator and team player who develops solutions based on applying the right technical and human resource talent for the job, primarily in the health and human services arena.

*Not her real name.